Frequently Asked Question
General
Seats are ONLY sold online at www.kingsOfCloud.in
Anyone over the age of 13 with a minimum height of 143cm and a maximum weight of 150kg. For the guests under the age of 18, the presence and signature of a parent/legal guardian will be required for the indemnity form. Pregnant women are not allowed to experience SKY DINING. Guests must be in good health and free form, but not limited to heart conditions, back issue, neck issue, fractured bones, recent surgery and hypertension.
This experience can be made favourable for wheelchair users and people with mild disabilities, BUT it is only possible if you write to us in advance BEFORE purchasing your seat with a detailed explanation on your condition, so that our safety officer can evaluate and suggest accordingly.
The package includes : Admission to SKY DINING – A Seat on the SKY DINING Table – Food and Beverages as per predetermined choice from the selected menu.
The SKY DINING experience can be for 30 mins or 01 Hour (as per package). If you fail to reach on time your admission will be fortified with no refunds given.
The SKY DINING experience can be for 30 mins or 01 Hour (as per package). If you fail to reach on time your admission will be fortified with no refunds given.
The SKY DINING table can go up to a maximum height of 35-40 meters. However, the actual height of the table during the session is at the organizer’s discretion, based on weather conditions.
Yes, it is. All concepts are designed according to ISO Standard. This is our obsession with safety and adventure which helped us to build this fine experience.
Is There Any Insurance Covering The SKY DINING Experience?We have public liability insurance for the hosting place. However, like most of the outdoor experiences, you have to sign an indemnity and waiver form. In case you refuse to sign the indemnity & waiver form, this will render your admission as forfeited with no refund given.
Seats purchased cannot be passed to another person. We can consider transfer of seats only if you can provide evidence of double purchase, illnesses or other related emergencies. A written request to transfer will have to be submitted to the organizer via email: info@skydining.in at least 48 hours before the affected session. The SKY DINING organizer will evaluate the request and reserves the right to make all final decisions on this.
The experience will only be cancelled in case of major occurrences such as natural disasters. In such cases, the session can be postponed or a full refund (on the fee of the experience/seat only) will be offered by the organizer.
Food
We have a standard menu with different options. We do not allow any changes to the menu once your booking is confirmed.
We strictly prohibit outside food or drinks to be brought into the SKY DINING area. All guests have to bear a basic bag check.
WEATHER
The organizer has the rights to postpone the flight of the table (at the organizers’ discretion but with a maximum delay of 90 minutes only from the booked flight time) to wait for the rain to stop. If the rain still does not stop during or after maximum delay limit, the experience will be moved to our indoor dining table. Your menu and serving style remain the same. Please note that no refund will be given.
The SKY DINING table will be lowered to the ground and we will wait for the rain to stop. If required, our ground staff will escort you with umbrellas into our indoor Dining and rest of the dinner experience will take place at our indoor Dining. Your menu and serving style remain as it is. Please note that no refund will be given.